SpangenbergGroup has successfully passed the PCI DSS certification test. We comply with all international requirements regarding the processing of personal data and credit card data in particular.
Following an audit by an external agency where in addition to checking processes, process descriptions, system security and physical security, we looked at the entire operations, we can proudly say that we meet all the requirements set by the international standardisation PCI DSS for working safely and responsibly with credit card data. With professional internal processes, we now have the recognition that our processes are simply in order.
PCI DSS stands for Payment Card Industry Data Security Standard. It is a set of security standards developed to ensure the security of credit card transactions and improve the protection of sensitive financial data. The standard was created by the Payment Card Industry Security Standards Council (PCI SSC), an organisation created by major credit card companies such as Visa, MasterCard, American Express, Discover, and JCB.
PCI DSS certification is intended for organisations that process, store or transmit credit card transactions. This includes retailers, banks, service providers and any other entity involved in processing credit card payments.
The PCI DSS standards cover various data protection requirements and security measures, including:
1. Network security: security of systems and networks involved in processing credit card data.
2. Data protection: encryption of sensitive data both at rest and during transmission.
3. Security management: Implementation of strong security management, including access control, security awareness training and regular security audits.
4. Vulnerability Management: Regular scans of systems and networks to identify and correct vulnerabilities.
5. Access control: Restricting access to sensitive data and systems to authorised personnel.
6. Monitoring and logging: continuous monitoring of systems and recording of security events.
7. Information security policy: Implementation of a comprehensive information security policy.
Organisations processing credit card data must comply with these standards to ensure the security of financial transactions and reduce the risk of data breaches. PCI DSS certification means that an organisation is regularly audited and assessed to ensure that they meet these strict security standards. Failure to comply with PCI DSS standards can result in fines, liability and loss of the right to process credit card transactions.
With the PCI DSS certification, we have external audit confirmation that our processes, systems, practices and offices fully comply with strict international regulations regarding the protection of personal data and credit card holder data. So our customers need not worry about how we handle their sensitive data. We are quite proud of it!
We are SpangenbergGroup! And we can help you make your customer service a good customer service to make. Just good customer service where the basics are in order. Where customer contacts add value to the customer experience. We unburden you in the area we are good at (customer service) so you can concentrate worry-free on what you're good at. Sound good? Get in touch.
With over 25 years of experience in optimising customer contact and customer experience SpangenbergGroup can help you. The optimise customer service or outsource? Use the form or see our contact page.
Also with other questions about customer contact and customer service you can always contact with us!
Get in touch, we'd love to check it out with you!
SpangenbergGroup.nl
Specialists in customer contact
Randwycksingel 20 (C03)
6229 EE Maastricht
T: +31 (0) 85 8884661
Info@spangenbergGroep.nl
Wondering if we can help you with just good customer contact? Also your outsource customer service? Take contact with us!
