Webshop customer service?

We are buying more and more online, causing the number of web shops to increase. With an increase in the number of webshops, the competition online increasing. In addition to competition on the traditional components, service and, to some extent, customer service are becoming increasingly important. In one of our blogs, we described the importance of good accessibility for web shops. 

The outsource customer service can be the perfect solution for good customer service without worries. Webshop customer service is a service of SpangenbergGroup in which we provide webshops with just really good customer service/


Customer service outsourcing | External call center
Customer service outsourcing | External call center

Good customer service for every webshop!

Just easily accessible and first class customer service for your webshop. That's possible even if you don't have a huge webshop. Read our blog on low-volume outsourcing here! We take care of your customer service even if you only have 25 customer inquiries a day. That's what makes us unique. 

Small webshop or start-up?

Then the challenges of getting your customer service right are often even greater. No problem we can do that for you. Your webshop is never too small for us. We can really provide great customer service for any webshop!

Webshop customer service without worries at SpangenbergGroup, customer service specialists!

Why outsource?

Improve customer experience

What our customers say about our services


Spangenberg Group?

Want really good customer service for your ebshop through the channels of your choice and at those times when it is desirable for your customers but can't manage to organize it yourself? Take a look at our blogs on outsource customer service, the benefits thereof also for low volumes and why your customer service is an essential part of your marketing. We can help you realize the perfect customer service. The joys, but not the burdens of good customer contact.

We can help you ensure that your customer service is good customer service. Just good customer service where the basics are in order. Where customer contacts add value to the customer experience. We relieve you in the area we are good at (customer service) so you can concentrate worry-free on what you do best. Sound good? Get in touch. Or you can use This form.

Your own webshop customer service?

    Customer service outsourcing | External call center


    Dutch, French, German, English and more! Now that's multilingual!

    Customer centric


    Call, Mail, Chat, socials. We support all relevant channels!

    Customer service outsourcing | External call center

    100% care free

    Great customer service from start to finish!

    what is customer experience

    Over 20 years of experience

    Just a lot of experience with (optimizing) customer contact

    retain customers

    Quality staff

    Real heroes work every day to optimize the customer experience.

    Customer service outsourcing pitfalls

    Successful together

    Focus on the long term and constantly working on partnerships