Franse klantenservice?

Zorgeloos de beste klantenservice voor jouw Franse klanten?

Doing business internationally is getting easier. However, customer service often proves more challenging. Being well reachable on the relevant channels and with ample opening hours and all that in multiple languages is difficult. 

Wij kunnen je helpen met jouw Franse klantenservice. Jouw Franse klantenservice uitbesteden en daarmee gewoon goede klantenservice bieden voor jouw Franstalige klanten.

Customer service outsourcing | External call center

Franse klantenservice uitbesteden?

Customer service outsourcing | External call center

Franse klantenservice uitbesteden

Het uitbesteden van je Franse klantenservice kan een goede oplossing zijn. Goede Franstalige klantenservice inrichten gaat verder als het aannemen van mensen die Frans spreken. Wij hebben ervaring met Franse klantenservice. Waarom de Franse klantenservice uitbesteden?

Customer service outsourcing | External call center


Dutch, French, German, English and more! Now that's multilingual!

Customer centric


Call, Mail, Chat, socials. We support all relevant channels!

Customer service outsourcing | External call center

100% care free

Great customer service from start to finish!

what is customer experience

Over 20 years of experience

Just a lot of experience with (optimizing) customer contact

retain customers

Quality staff

Real heroes work every day to optimize the customer experience.

Customer service outsourcing pitfalls

Successful together

Focus on the long term and constantly working on partnerships

How does outsourcing work?

Het uitbesteden van de Franse klantenservice lijkt complex. Wij hebben voor veel bedrijven de klantenservice mogen inrichten dus weten inmiddels wel hoe dat werkt. Volgens ons draait het allemaal om de juiste focus. De beste focus is wat ons betreft uitgaan van een vruchtbare samenwerking op de lange termijn. Dan richt je de samenwerking vanaf het begin goed in.

We have written a number of interesting blogs about outsourcing:

The benefits of outsourcing
Outsourcing for low volumes
Why outsource customer service

Customer Service Quickscan
Channel selection customer service

De kosten van Franse klantenservice uitbesteden?

We offer 2 forms of support in which. Depending on the volume and ce complexity, one may be just more interesting than the other.

Dedicated support: Especially interesting with higher complexity and higher volumes. We set up a team that functions as your own customer service team but from a distance. Da can already from Euro 1.75 per interaction.

Blended support: Interesting with lower volumes and limited complexity, Our blended team handles your contacts. Mega flexible and just really good. This is possible from as little as Euro 31 per hour!

About SpangenbergGroup

We can help you make sure your customer service is good customer service. Just good customer service where the basics are in order. Where customer contacts add value to the customer experience. We relieve you in the area we are good at (customer service) zodat jij je zorgeloos kunt concentreren op waar jij goed in bent. Klinkt dat goed? Neem eens contact op. Je kunt Ditformulier gebruiken.

    Wat onze klanten over ons zeggen