Your privacy is very important to Spangenberg B.V.. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (further: AVG). This means that we:

• Clearly define our purposes, before we process your personal data, through this privacy statement;
• Storing as little personal data as possible and only the data needed for our purposes;
• Explicitly asking permission for processing your personal data, should consent be required;
• Take necessary security measures to protect your personal data. We also impose these obligations on parties who process personal data for us;
• Respecting your rights, such as the right to inspect, correct or delete your personal data processed with us.

Your data is safe with us and we will always use it properly. In this privacy statement, we explain what we at the company Spangenberg B.V. do with information we learn about you.

If you have any questions or want to know exactly what we track about you, please contact Spangenberg B.V.

Your account
Certain areas of our company require you to register first. You must then provide information about yourself and choose a username. With that, we will create an account, which you can log into with that username and a password of your choosing.
For this we use your:

• NAW data
• Phone number
• Billing address
• Email address
• Payment details

We do this based on your consent. We keep this information, until you cancel the account. We keep this information so you don't have to fill it out again and again at the company and so we can contact you more easily if necessary. You can edit information through your account whenever you want.

Order fulfillment
When you place an order with us, we use your personal data to process it properly. We may give your personal information to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this we use your:

• NAW data
• Phone number
• Billing address
• Email address
• Payment details

We do this based on your consent. We keep this information until your order is completed. We retain certain customer data for longer in connection with the statutory tax retention obligation.

Sending of newsletters
We have a newsletter and you will automatically be added to the list of subscribers. In the newsletter you will read news, tips and information about our products and services. For this we use your:

• NAW data
• Phone number
• Billing address
• Email address

We do this based on your consent. We keep this information, until you cancel the subscription.

The newsletter is sent by mail monthly. Newsletter content includes the following:

You can unsubscribe from the newsletter at any time. Every newsletter contains an unsubscribe link.

Portal Access
Our portal gives you access to a management environment where you can set up, specify and change things for the company yourself. We keep track of what you have done and when, so there is proof of that. We use your:

• NAW data
• Phone number
• Billing address
• Email address
• Payment details

We do this based on your consent. We keep this information, until the end of the service to you.

Getting a subscription
You can take out a paid subscription with our company Spangenberg B.V., where we use your personal data to handle the payment. For this we use your:

• NAW data
• Phone number
• Billing address
• Email address
• Payment details

We do this based on your consent. We keep this information until you cancel the subscription. We retain certain customer data for longer in connection with the statutory tax retention obligation.

Contact form
The contact form allows you to ask us questions or make requests. For this we use your:

• NAW data
• Phone number
• Email address

We do this based on your consent. We keep this information until we are sure you are satisfied with our response.

Statistics and profiling
We keep statistics about the use of our company, but this is done anonymously at all times. We use these statistics to improve our company in order to show only relevant information, for example. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always inform us. For this we use your:

• NAW data
• Email address
• IP address

We do this based on your consent. We keep this information, for six weeks. We use your:

We retain this information,.

Advertising
We would like to send you advertising about offers and new products or services. We do this:

• By email
• Via social media
• By phone

You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. Through your account you can also communicate this. Through the portal you can also do this.

Disclosure to other companies or institutions
With the exception of the parties necessary to provide the services mentioned above, we do not under any circumstances give your personal data to other companies or institutions, except if we are required to do so by law (for example, if the police require it in case of suspicion of a crime).

Statistics
We keep statistics on the use of our business, but this data is always anonymized .

Our company includes social media buttons. With these, the operators of these services collect your personal data.

Cookies
Our company uses cookies. Cookies are small files where we can store information so that you don't have to fill it in every time. But they also allow us to see that you are visiting us again.

You can disable the placement of cookies through your browser, but some things about our company will no longer work properly.

We have made agreements with other companies that place cookies. However, we do not have full control over what they themselves do with the cookies. So please read their privacy statements as well.

Security
Security of personal data is very important to us. We ensure that your data is properly secured with us. We constantly adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement
When our company changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to communicate changes to you.

Your rights
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact information below.

You have the following rights:

• Get an explanation of what personal data we have and what we do with it;
• Insight into the exact personal data we hold;
• Getting errors corrected;
• Having outdated personal data deleted;
• Having personal data transferred to another party;
• Withdrawal of consent;
• Limit a particular processing;
• Object to a particular use.

Please make sure you always clearly identify who you are so we can be sure we are not modifying or deleting data from the wrong person.

In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will notify you in a timely manner.

Filing a complaint
If you would like to make a complaint about the use of your personal data, please email info@spangenberggroep.nl. We will address each complaint internally and communicate further with you.

If you feel we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.

Contact details
Spangenberg B.V.
Randwycksingel 20C 03
6229 EE Maastricht
Email address: info@spangenberggroep.nl
Phone: 085 888 4661

Chamber of Commerce number: 14069099