Job description

We need colleagues! Not just any colleagues, but those really good ones. Those colleagues that make everyone say "Wow, who is that!".

Do you recognise this?
We are looking for someone who personally enjoys being helped well on the phone. You call with a problem or question and *BAM*, that employee gets it. He/she is clear, makes you feel good and is friendly. You talk to someone who has the knack of making every conversation a party. Satisfied, you hang up again. If you recognise yourself (or someone else) and want to offer that kind of top service to others, be sure to read on. We just might be a good match.

Where will you end up?
At SpangenbergGroup, in Maastricht. We have all kinds of clients we help with their customer service. From technical companies to fashion, swimming pools and much more, we can do it all! Usually, companies hire us because we are just really good at customer service. We really are customer service. We are not that big, but very cosy. The atmosphere is informal and because we are a family business, the dynamics are often slightly (read: completely) different from larger companies.

Our contact centre is run by brother and sister Floris and Clair Spangenberg, aka the bosses. They are supported by the operations boss who in turn directs the day-to-day operations. That sounds like a lot of bosses, but at our headquarters in Maastricht you mainly notice the short lines of communication and informal atmosphere within our team. The doors are always open, we don't like long meetings, and everyone is allowed to be themselves. Got a good idea? Just walk in and maybe ten minutes later you are already working on it!

Become our new hero!
Of course, we couldn't do anything without all our heroes who make a difference for our customers every day. We are therefore looking for reinforcements for this fantastic team of heroes, currently mainly clothing experts. Don't worry: you don't have to fly down the aisles in a cape or flex your muscles in a cool pose to be a real hero for us. Do what you do best, be open to learning and feel responsible for the clients of the project you work for. You will join a company with enthusiasts who are working every day to help out that customer in need.

Job requirements

You:

• You are an enthusiastic go-getter;
• masters the Dutch language perfectly;
• Are available for 16 to 40 hours a week;
• likes to work flexible hours, but standard office hours are also a possibility;
• have an even greater advantage if you already have at least 1 year of customer contact experience. This could easily include hospitality or another service profession.

Offer

We offer...

• A fun workplace on the outskirts of Maastricht-Centre with driven colleagues and a dynamic team;
• training on the job, paid of course;
• paid break;
• plenty of snaps, depending on your age and work experience;
• A flexible work schedule;
• free fruit, chocolate, cup-a-soup, coffee and of course ice creams in summer!

Type of employment: Freelance / self-employed, Part-time, Full-time

Grid:

• Day service
• Flexible working hours
• Mon-Fri

Secondary benefits:

• Corporate parties
• Flexible working hours
• Christmas package
• Friday afternoon drinks

Types of supplementary reimbursements:

• Overtime paid
• Holiday money

Experience:

• Customer service: 1 year (Desired)

Work location: Physical

Customise vacancy

Paused

View the vacancy in the live environment

Top of form