{"id":785,"date":"2023-06-22T10:59:30","date_gmt":"2023-06-22T08:59:30","guid":{"rendered":"https:\/\/spangenberg.043test.nl\/?post_type=blog&#038;p=785"},"modified":"2023-10-09T11:12:16","modified_gmt":"2023-10-09T09:12:16","slug":"servizio-clienti-marketing","status":"publish","type":"blog","link":"https:\/\/spangenberggroep.nl\/it\/blog\/klantenservice-marketing\/","title":{"rendered":"Marketing del servizio clienti: il servizio clienti come strumento di marketing"},"parent":0,"template":"","meta":{"_mo_disable_npp":"","uitgelichte-afbeelding":"786","inleiding":"<p>De klantenservice maakt geen onderdeel uit van de traditionele marketingmix. De vraag is \u00fcberhaupt in welke mate de traditionele marketingmix nog relevant is. De 5 (of 6 of 7?) P\u2019s lijken inmiddels toch wel redelijk achterhaald. Of misschien niet achterhaald, maar er hoort volgens ons toch echt een letter bij. Letter K, van klantcontact. Of C van customer service of de C van customer experience. Het is maar net hoe fancy je het wilt maken natuurlijk. In deze blog gaan we in op klantenservice marketing waarin we uiteenzetten waarom je klantenservice een krachtige marketingtool zou moeten zijn!<\/p>\n"},"categorieen":[],"class_list":["post-785","blog","type-blog","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/spangenberggroep.nl\/it\/wp-json\/wp\/v2\/blog\/785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spangenberggroep.nl\/it\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/spangenberggroep.nl\/it\/wp-json\/wp\/v2\/types\/blog"}],"version-history":[{"count":3,"href":"https:\/\/spangenberggroep.nl\/it\/wp-json\/wp\/v2\/blog\/785\/revisions"}],"predecessor-version":[{"id":799,"href":"https:\/\/spangenberggroep.nl\/it\/wp-json\/wp\/v2\/blog\/785\/revisions\/799"}],"wp:attachment":[{"href":"https:\/\/spangenberggroep.nl\/it\/wp-json\/wp\/v2\/media?parent=785"}],"wp:term":[{"taxonomy":"categorieen","embeddable":true,"href":"https:\/\/spangenberggroep.nl\/it\/wp-json\/wp\/v2\/categorieen?post=785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}