No nonsense just working wholeheartedly to continuously improve customer service. By providing complete customer service for our clients or helping our clients improve their own customer service.
Do you have customer service issues? Are you unable to really get your customer service right? Do you want to grow internationally but cannot get multilingual customer service right?
No worries, contact us. We are happy to help you with our vast experience in customer service and customer experience
Carefree great customer service? Multilingual, multichannel and mega flexible customer service? We arrange it for you. Grow and your customer service grows with you. Even internationally!
We help you improve your customer service. Customer-centric processes. Less unnecessary and more valuable customer contact + better customer experience. We help you with that!
How do your customers experience your services? Can you better tune your customer experience or your customers' needs? We make it transparent and help you improve the customer experience!
Sometimes it's useful to have someone to take a look with you, someone with years of experience who takes a fresh look at your customer service. SpangenbergGroep's Customer Service QuickScan gives you insight into how your customer service is functioning and where you can start optimising it.
We analyse the main themes and bottlenecks within each customer service area, as well as specific themes related to your business. The aim of the QuickScan is to identify the gap between the desired situation and the current situation. After mapping, we provide advice on the steps to be taken to achieve the desired situation
SpangenbergGroup.nl
Specialists in customer contact
Randwycksingel 20 (C03)
6229 EE Maastricht
T: +31 (0) 85 8884661
Info@spangenbergGroep.nl
Wondering if we can help you with just good customer contact? Also your outsource customer service? Take contact with us!
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