Always reachable with SpangenbergGroup's telephone service
Every organisation has to deal with accessibility in some way. For customers, employees suppliers or other interested parties. Via phone, email, chat, social media and all other contact options. With SpangenbergGroep's telephone service, you are always easily accessible. By phone but, if necessary, even through all relevant channels!
With our phone service, you're simply easy to reach. No more missed calls and not being disturbed? We take care of that for you. All the benefits but none of the burdens of good accessibility
From 09:00 to 17:00 or do you prefer 08:00 to 20:00 and weekends? Our opening hours are flexible and we adapt to your needs. Simply available at the important times! That is what we guarantee.
Customers in multiple countries? International growth ambitions? No problem with SpangenbergGroep's service. Dutch, French, German and English are standard. Good multilingual accessibility
What organisation is now only accessible by phone? We offer good reachability on all relevant channels. This way, you can be reached on all channels important to your customers without any worries! Nice and easy
Good accessibility as standard
No frills, just good availability. Whether you just need an answering service or full customer service support, SpangenbergGroep is the right partner for you. Multilingual and multichannel. We make sure your company is easily accessible. Whether it is busy or quiet, you can always be reached by your customers!
We will give you a phone number. You can use that or transfer there if you already have a number. We set everything up the way you want it. With a welcome message or without - it's up to you!
Contact is also about content. We believe that well-wishers should always be able to be answered. We are an extension of our clients and not an external agency that happens to answer the phone. That is not customer-oriented
No online portals where you just have to manage your own affairs. Just people you can always call if you have questions or want to adjust something. That is SpangenbergGroep's service. Personal, with short lines and direct, no frills
We advise multinationals on customer experience. So you can assume that the quality of our service is extremely high. High-quality customer contacts, not an anonymous call factory with no attention to quality.
Always reachable with SpangenbergGroup's telephone service
Clear, transparent rates, ample (customised) options. Multilingual? Multichannel? No problem.
Telephone service support
- Perfect with <500 interacties
- Blended support
- Wide opening hours
- Multichannel
- Carefree good service
- Multilingual options
Dedicated customer service support
- Perfect at 500+ interactions
- Dedicated team
- Own project manager
- NL - FR - DE - EN
- Call, mail, chat, socials and more
- Bespoke
- Custom opening hours
- Scalable and flexible
Accessibility subscription
- Ideal from 50 calls
- Telephone or reception
- Transfer
- FAQ
- CUSTOMS +
- Easily accessible
Some of our customer cases
Direct quotation?
Get in touch with us! We'd love to take a look. You can also use our online quotation tool. Then we will immediately have all the info we need to create a customised quote for you. You can find it here
